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CASE STUDIES · CUSTOM ERP DEVELOPMENT

Custom ERP case studies: real businesses, and the software we shaped around them

More than 200 customised versions of Stock2Track are in use, each shaped around how a business works. The twelve below are a sample, written up in full. Each one began with a way of working that no standard product could handle. Every study is a three-page PDF, and the pictures are illustrations rather than photographs of the customers.

Illustration of a metalware shopkeeper discussing a coded quotation with two customers CASE STUDY 01 · METALWARE, WHOLESALE AND RETAIL

Quotations that know how far to negotiate, at today's metal rate

A multi-store metalware business in Hyderabad gives every salesperson a coded quotation that shows how far a price can move, linked to the daily metal rate, with invoices settled in money or in scrap. Read the case study (PDF, 3 pages) Illustration of two brothers and their father at the counter of a dry fruit store CASE STUDY 02 · DRY FRUITS, WHOLESALE

Three generations of paper slips, reconciled the moment the store closes

Two brothers running their family's dry fruit wholesale business replaced handwritten slips and midnight reconciliation with two-second billing, ledgers on WhatsApp, and closing reports their father trusts. Read the case study (PDF, 3 pages) Illustration of a village agent taking a family's grocery order on the Stock2Track app CASE STUDY 03 · RURAL DISTRIBUTION, WHOLESALE GROCERY

From a village order to the right truck: rural distribution run on one app

A large wholesale distributor connected its village agents, dark stores, trucks and gate passes in a customised Stock2Track, with agent commissions tracked and reorder alerts on the owner's dashboard. Read the case study (PDF, 3 pages) Illustration of dairy crates being delivered to a hotel chef while the operations team manages orders on Stock2Track CASE STUDY 04 · DAIRY, PRODUCTION AND SUPPLY

Every crate through the gate, accounted for: a dairy moves off phone orders

A large dairy farm and factory supplying hotels, function halls, schools and colleges replaced phone orders with a customer ordering app, gate passes, routed deliveries and returns that reconcile. Read the case study (PDF, 3 pages) Illustration of a Bepari unloading goats at a bakri mandi while an agent registers the patti in Stock2Track CASE STUDY 05 · LIVESTOCK, BAKRI MANDI AGENTS

Patti, kachchi and a 4% commission: a goat mandi's books move to Stock2Track

Commission agents in a bakri mandi left a crashing VB application and the munshi's overnight ledgers for daily reconciliation in Stock2Track, in the mandi's own words, with a WhatsApp note to the customer on every collection. Read the case study (PDF, 3 pages) Illustration of a PET scan and diagnostic centre receiving samples and recording findings in Stock2Track CASE STUDY 06 · HEALTHCARE, PET SCAN AND DIAGNOSTICS

Samples in, reports out, a month's invoices in one go: a medical institute's PET centre

A renowned medical institute's PET scan centre, testing samples from other leading institutes, moved to Stock2Track for sample intake, findings, diagnostic reports and bulk month-end invoicing, and migrated from the old system in under a week. Read the case study (PDF, 3 pages) Illustration of hospital units submitting indents and the procurement team reviewing approvals in Stock2Track CASE STUDY 07 · HEALTHCARE, PROCUREMENT AND STORES

Indent to issue, every approval on record: procurement at a medical institute

The institute's procurement department put multi-level indent approvals, store checks, purchase orders, GRNs, issues and indent closure into Stock2Track, with faster approvals and clear visibility of what every unit is indenting. Read the case study (PDF, 3 pages) Illustration of an audiology centre front desk scheduling appointments across centres in Stock2Track CASE STUDY 08 · HEALTHCARE, AUDIOLOGY CENTRES

From the appointment to the AMC reminder: hearing care that runs on one process

More than 15 audiology centres run appointments, hearing assessments, reports, moulds, hearing-aid handover, warranty, AMC reminders and consumable sales in Stock2Track, along with replenishment and transfers between centres. New centres come by word of mouth. Read the case study (PDF, 3 pages) Illustration of a restaurant chain's management reviewing branch invoices flowing into Stock2Track analytics CASE STUDY 09 · RESTAURANT CHAIN, INVENTORY AND ANALYTICS

Keep the billing they know, run the chain on Stock2Track

A reputed restaurant chain across south India kept its third-party billing at every counter and put Stock2Track behind it: invoices imported, raw material to dish, auto-ordering, branch transfers, cost analysis per restaurant and cash-flow analytics, as the organisation's ERP. Read the case study (PDF, 3 pages) Illustration of a Diwali crackers exhibition with families filling carts while a lead raises a quotation on a Stock2Track mobile CASE STUDY 10 · CRACKERS STORE, DIWALI EXHIBITION

A cart, a quote and the owner's discount: Diwali crowds served without losing a customer

At a regulated Diwali exhibition, contract salesmen fill carts, store leads raise quotations on Stock2Track mobiles, and the owner's family keys in the quote number to get an invoice with guided discount rates, so no customer is lost at the counter. Read the case study (PDF, 3 pages) Illustration of patients queuing in order at a charitable clinic reception while a token is printed from Stock2Track CASE STUDY 11 · HEALTHCARE, CHARITABLE DIAGNOSTICS AND OPD

A token at the door, a report from a template, one bill per patient

A community trust's charitable diagnostics and OPD clinics, across several branches, replaced crowding at the door and handwritten reports with queue tokens, templated diagnostic reports and billing linked to each patient, with a clear view of every branch for the trust. Read the case study (PDF, 3 pages) Illustration of an electronics assembly floor where a technician scans serial-numbered components issued from Stock2Track CASE STUDY 12 · ELECTRONICS MANUFACTURING, DEFENCE AND AEROSPACE

Every chip serialised, every department accounted for

A deep-tech startup building surveillance and signal-processing systems for defence and aerospace put its high-value components into Stock2Track: consolidated indents to purchase orders, BOMs, serial-number labels for 2D scanning, excess by department, multi-location transfers with gate passes, and dashboards for the inventory manager and CEO. Read the case study (PDF, 3 pages)

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The software behind these stories

Video: crackers exhibition software Video: Goat and Bakra Mandi software Restaurant billing and inventory Wholesale and distribution software Quotations to invoices Optical and audiology software Automatic purchase orders Billing at a seasonal stall How to tell a software team what your business does